Shipping & Delivery
We ship to all countries within the European Union.
We currently offer free shipping and free returns on all orders!
Yes, shortly after your order is shipped you will receive a link for tracking.
If you have received a defective, damaged or incorrect item, send us a message with a photo of the damage, or the wrong item received together with your order number. We’ll help you as soon as possible!
Returns, Refunds & Exchanges
We want you to be 100% satisfied with your purchase. You may therefore exchange or return your product purchased directly from our website within 30 days after receiving the product, free of charge.
Depending on your payment method, the refunds usually take between 3-10 business days to process after the return has been received at our warehouse.
To make an exchange, simply return the product and place a new order.
As we are confident in the quality of our products all Alton of Sweden products come with our Warranty (under the section Warranty and Reclamation).
The standard warranty is valid for 2 years, and if you register your bracelet with your email and order number it is extended to 5 years, which is all free.
Taxes & Duties
Yes, our prices always include all taxes and duties. This means that you won't receive any additional costs after your purchase.
All products have the specific sizing explained on their product page. We always recommend measuring your wrist before purchase to ensure a perfect fit.
To adjust the size you can easily use the extra string and beads included. We have made a quick video guide that you can follow to get a perfect fit.
We strive to always offer you the best materials on the market to make jewelry that lasts. Our Signature Stainless Steel is something we are very proud of, you can read more about it here:
Signature Stainless Steel
All bracelets except for Black Calfskin are fully waterproof so the water itself isn't any problem.
We do however recommend taking it off to make it last longer, as things such as shower gel, shampoo, salt water can impact the colour or shine over time.
The Black Calfskin bracelet is best cleaned with a wet cloth, if needed you can also use a bit of neutral soap on the cloth.
All other bracelets can be washed in neutral tap water and soap if needed. This is recommended to do if you would wear your bracelet in saltwater.