Conditions for returns and exchanges
You may exchange or return your product purchased directly from our website within 30 days after receiving the product. Orders placed between Nov 15 and Dec 21 can be returned until Jan 20.
When exchanging items, both return and exchange shipping is free of charge. Returns (without exchange) are subject to a fee of 5 EUR.
The product must meet the following requirements:
1. The product should be in the same new condition as when received.
2. The product should be in its original packaging with intact labels.
CREATE RETURN OR EXCHANGE
Feel Confident Shopping With Us
"One Bracelet was too small, but the service, the return and how fast i got my new bracelet was awesome!"
Sentell R.
"Super quality and fast service, even when exchanging due to incorrectly selected size"
Janette S.
"Very professional service, even exchanging the wrong size was quick and hassle-free. Thanks to the team!"
Andreas H.