We ship to all countries in the European Union from our warehouse in Germany, and within the US from our warehouse partner in Indiana.

We offer free shipping on all orders above 100 EUR/USD. For orders below you will see the rate calculated at checkout.

Exchanges are always free. Returns (without exchange) are subject to a fee of 5 EUR/USD.

Yes, shortly after your order is shipped you will receive a link for tracking.

If you have received a defective, damaged or incorrect item, send us a message with a photo of the damage, or the wrong item received together with your order number. We’ll help you as soon as possible!

Contact Us

We want you to be 100% satisfied with your purchase. You may therefore exchange or return your product purchased directly from our website within 30 days after receiving the product.

Returns

Depending on your payment method, the refunds usually take between 3-10 business days to process after the return has been received at our warehouse.

To make an exchange, simply go here

As we are confident in the quality of our products all Alton of Sweden products come with our Warranty (under the section Warranty and Reclamation).

The standard warranty is valid for 2 years, and if you register your bracelet with your email and order number it is extended to 5 years, which is all free.

In Europe our prices always include all taxes and duties. In the US, taxes are added at checkout. This means that you won't receive any additional costs after your purchase.

All products have the specific sizing explained on their product page. We always recommend measuring your wrist before purchase to ensure a perfect fit.

To adjust the size you can easily use the extra string and beads included. We have made a quick video guide that you can follow to get a perfect fit.

Our bracelets are made just outside Florence, Italy.

We strive to always offer you the best materials on the market to make jewelry that lasts. Our Signature Stainless Steel is something we are very proud of, you can read more about it here:
Signature Stainless Steel

All bracelets except for Black Calfskin are fully waterproof.

If you have used the bracelet in salt water or exposed it to shower gel, schampoo etc, we recommend washing it with fresh/tap water.

The Black Calfskin bracelet is best cleaned with a wet cloth, if needed you can also use a bit of neutral soap on the cloth.

All other bracelets can be washed in neutral tap water and soap if needed. This is recommended to do if you would wear your bracelet in saltwater.